Job Openings

The successful candidates should adapt well to a fast-paced environment and be all about the “sales life” and serving customers.

• Answering inbound phone calls and performing email communications related to providing auto transport quotes, confirmation of bookings, pick-up and delivery status and changes to orders.
• Selling customers on the great service we provide.
• Ensuring on-time delivery, reliable execution and accurate forecasting; if unable to provide assistance, representative escalates customers to Customer Service Supervisor or Manager in a courteous manner.
• Perform data entry into CRM for processing orders, accessing previous orders, and special orders and providing customers with quotes, shipment instruction and delivery confirmation and status updates; research any other inquiries as requested.
• Make suggestions and recommendations to Supervisor/Manager in an effort to continually improve customer service operations and sales.
• Execute other related duties and participate in special projects as assigned.

This role is a fit for self-starters who have a strong sales background and are confident using their own independent judgment to make on-the-fly decisions.

• Highly motivated, reliable and punctual.
• Previous sales experience.
• Must be a team player and have leadership skills.
• Must be computer literate.
• Must have a clear and articulate speaking voice.
• Excellent human relations, communication, and telephone etiquette skills.
• Problem-solving and organizational skills.
• Ability to prioritize and adapt to changing environment.
• Logistics experience a plus.
• Must be able to successfully complete required training.

You'll be familiar with agile practices and have a highly technical background, comfortable discussing detailed technical aspects of system design and implementation, whilst remaining business driven. With 5+ years of systems analysis, technical analysis or business analysis experience, you'll have an expansive toolkit of communication techniques to enable shared, deep understanding of financial and technical concepts by diverse stakeholders with varying backgrounds and needs. In addition, you will have exposure to financial systems or accounting knowledge.

• Computer Literate.
• Friendly.
• Driven.
• Articulate.
• Punctual.
• CRM [Customer Relationship Management].
• Respectful.
• Dependability, reliability, and responsibility.
• Professionalism.